Support

Email hi@kolasys.ai. Send it from the email address on your Kolasys AI account so we can find your workspace.

• Which app: Mac, iPhone, or the web app at app.kolasys.ai.
• What you were doing when it went wrong, and what you expected to happen.
• The meeting's date (and its title, if it has one) when the problem is with a specific recording.
• A screenshot, if you have one.

The Mac app downloads updates on its own and installs them when you quit. To check now, open its menu bar menu and choose Check for updates.

In the iPhone app, go to Settings → Account → Delete Account. This permanently deletes your recordings, transcripts, notes and action items. If other people are in your workspace, only your membership and your personal data are removed.

Not using the iPhone app? Email hi@kolasys.ai from the address on your account and we'll delete it for you.

How we handle your data is in our Privacy Policy. The rules for using Kolasys AI are in our Terms of Service.